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Privacy policy

Effective from: 15 January 2025

1. Data controller

The data controller is:

Vertical Ventures s.r.o.

IČ: 22387358

Registered office: Na Slatince 3284/1, 106 00 Prague

Email: produkce@verticalvisuals.cz

Phone: +420 773 475 403

2. Personal data we collect

a) Contact forms

  • Full name
  • Email
  • Phone number (optional)
  • Company name (optional)
  • Message / inquiry

b) Analytics cookies

  • IP address (anonymised)
  • Device and browser data
  • Site behaviour (pages visited, time on page)

c) Marketing cookies

  • Facebook Pixel - conversion tracking
  • Meta Ads - remarketing and ad targeting

3. Legal basis for processing

Consent (Art. 6(1)(a) GDPR): When you fill out a contact form you voluntarily provide your data and consent to its processing.

Legitimate interest (Art. 6(1)(f) GDPR): Responding to your inquiries and improving our services.

Contract performance (Art. 6(1)(b) GDPR): If you enter into a video production contract with us, we process your data to fulfil contractual obligations.

4. How long we keep data

  • Contact forms: 2 years from last contact
  • Business communication: Contract duration + 3 years (archiving obligation)
  • Analytics cookies: 2 years
  • Marketing cookies: Until consent is withdrawn, max. 13 months

5. Who we share data with (third parties)

Your personal data may be shared with the following third parties:

  • Convex (database): Storing contact forms
  • Meta (Facebook, Instagram): Marketing campaigns and conversion tracking
  • Macaly (hosting): Website operations
  • Google: When we use Google Analytics (only with your consent)

All third parties are contractually bound to protect your data in line with GDPR.

6. Your rights under GDPR

You have the following rights regarding the processing of your personal data:

  • Right of access: You have the right to information about what data we process about you
  • Right to rectification: You can request correction of incorrect or incomplete data
  • Right to erasure ("right to be forgotten"): You can request deletion of your data
  • Right to restrict processing: You can request that we restrict processing of your data
  • Right to data portability: You have the right to receive your data in a structured, commonly used format
  • Right to object: You can object to data processing
  • Right to withdraw consent: You can withdraw your consent at any time

To exercise your rights, contact us:

Email: produkce@verticalvisuals.cz

7. Right to file a complaint

If you believe the processing of your personal data violates GDPR, you have the right to file a complaint with the supervisory authority:

Office for Personal Data Protection (ÚOOÚ)

Pplk. Sochora 27, 170 00 Prague 7

Web: www.uoou.cz

Email: posta@uoou.cz

8. Personal data security

We protect your personal data with modern technical and organisational measures:

  • SSL/TLS encryption for data transfer
  • Secured databases with controlled access
  • Regular security audits
  • Staff training on personal data protection

9. Cookies

Our website uses cookies. Detailed information about cookies, their types and purposes is on our Cookie policy page.

10. Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes through our website or by email.

Have questions?

If you have any questions about the processing of your personal data, get in touch:

Contact us